Accessibility

We are committed to making our website accessible and usable for all visitors, including people with disabilities. Our goal is to provide a website experience that allows all users to access information, services, and features as easily as possible.

We are continually working to improve the accessibility of this website and aim to follow generally recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, where reasonably achievable.

Need Assistance?

If you have difficulty accessing any part of this website, or if you need help using any of our online features, please contact us. We will make reasonable efforts to provide the information, service, or assistance you need through an accessible communication method.

You may contact us by phone at (909) 494-6120 or by email at impcarpet@gmail.com.

When contacting us, please let us know the page or feature you were trying to access, the issue you experienced, and the best way for us to reach you. This helps us review the issue and improve the website experience for all visitors.

Ongoing Accessibility Efforts

Accessibility is an ongoing effort. As our website is updated, we review content, design, and functionality with accessibility in mind. This may include improvements to page structure, keyboard navigation, color contrast, image descriptions, form labels, video captions, and compatibility with assistive technologies.

While we strive to make all pages and content accessible, some areas may not yet fully meet every accessibility standard. We appreciate feedback from our visitors and use it to identify and address accessibility barriers.

Helpful Accessibility Resources

If you have trouble seeing, hearing, or navigating web pages, the following resources may help you adjust your device, browser, or assistive technology settings:

Video and Audio Content

When we provide video or audio content, we make reasonable efforts to include accessibility features such as captions, transcripts, or alternative ways to access the information when appropriate. If you need assistance with a video, audio file, or other media on this website, please contact us.

For videos hosted on YouTube, you can also review Google’s instructions for turning captions on or off: Learn how to manage YouTube captions.

Third-Party Content

This website may include links to third-party websites, embedded content, plugins, or services that are not fully controlled by us. While we encourage accessibility from third-party providers, we cannot guarantee the accessibility of content or services we do not own or manage.

Feedback

We welcome your feedback on the accessibility of this website. If you encounter an accessibility barrier, please contact us at (909) 494-6120 or impcarpet@gmail.com. We will review your message and make reasonable efforts to respond promptly.