Welcome to Taylor’s. By accessing this website, contacting us, requesting a quote, scheduling service, or using our services, you agree to the following Terms & Conditions. Please read them carefully.
Use of This Website
This website is provided for general informational purposes and to help customers learn about our carpet cleaning, rug cleaning, carpet repair, flooring, and related services. You agree to use this website only for lawful purposes and in a way that does not interfere with the operation, security, or availability of the website.
Service Information
Taylor’s provides residential and commercial carpet cleaning, rug cleaning, carpet repair, flooring, and related services in Redlands, California and surrounding areas. Service availability, pricing, estimates, appointment times, promotions, and discounts may vary based on location, project scope, property condition, material type, and technician availability.
Any information provided on this website is subject to change without notice. We make reasonable efforts to keep our website accurate and up to date, but we do not guarantee that all information, pricing, promotions, or service descriptions are complete, current, or error-free.
Quotes, Estimates, and Appointments
Quotes and estimates may be provided by phone, online request, text message, email, or in person. Unless otherwise stated, estimates are not binding until the project has been reviewed and confirmed by Taylor’s. Final pricing may vary based on the actual condition of the carpet, flooring, upholstery, or repair area, as well as any additional services requested.
Customers are responsible for providing accurate contact information, property details, service requests, and access instructions when scheduling an appointment. If an appointment needs to be changed or canceled, please contact us as soon as possible.
Payments
Payment terms will be provided at the time of service or as otherwise agreed. Payment may be required upon completion of service unless other arrangements have been made in writing. Failure to make payment may result in additional collection efforts where permitted by law.
SMS/Text Messaging Terms
By providing your mobile phone number and opting in to receive text messages from Taylor’s, you agree to receive SMS/text messages related to your inquiries, quotes, appointments, service updates, scheduling, customer care, and occasional promotional offers.
Message frequency may vary depending on your interaction with us, but usually 5-10 messages per month. Message and data rates may apply. Text messages may be sent using an automatic telephone dialing system or other messaging technology. Consent to receive text messages is not a condition of purchasing any goods or services.
You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After you reply STOP, we may send one final confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.
For help, reply HELP to any text message or contact us directly at (909) 494-6120.
Wireless carriers are not liable for delayed or undelivered messages.
SMS Consent and Privacy
We respect your privacy. SMS opt-in data and consent are used only to communicate with you regarding Taylor’s services, inquiries, appointments, customer care, and related updates.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.
For more information about how we collect, use, and protect personal information, please review our Privacy Policy.
Customer Responsibilities
Customers are responsible for providing safe and reasonable access to the service area. Please remove fragile, valuable, or personal items from areas where work will be performed. Taylor’s is not responsible for pre-existing damage, wear, discoloration, stains, odors, material defects, or conditions that cannot be fully corrected through cleaning, repair, or installation services.
Results and Limitations
We make every reasonable effort to provide high-quality service. However, results may vary depending on the age, condition, fiber type, prior treatments, staining, wear, damage, moisture issues, pet damage, or other factors affecting the carpet, rug, flooring, upholstery, or service area. We do not guarantee that every stain, odor, or damaged area can be completely removed or repaired.
Third-Party Links
This website may contain links to third-party websites, review platforms, social media pages, or other online resources. These links are provided for convenience only. Taylor’s is not responsible for the content, privacy practices, policies, or actions of third-party websites.
Intellectual Property
All content on this website, including text, images, graphics, logos, design elements, and other materials, is owned by or licensed to Taylor’s unless otherwise stated. You may not copy, reproduce, modify, distribute, or use website content without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Taylor’s shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of this website or services. Our liability, if any, shall be limited to the amount paid for the specific service giving rise to the claim.
Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of this website or our services after changes are posted means you accept the revised Terms & Conditions.
Contact Us
If you have any questions about these Terms & Conditions, our services, or our SMS/text messaging program, please contact us:
Taylor’s
Phone: (909) 494-6120
Website: https://www.taylormadecarpetservices.com/
Effective Date: July 2, 2026